When you think digital transformation, what typically comes to mind? For most people, it means rapidly changing technology within the context of enterprise and consumer-oriented private services. Many don't realize that digitalization and efficiency is just as crucial in the public sector as any other industry. Here, digital transformation can mean the difference between effectively improving someone's life or making them waste months—or years—in bureaucratic limbo. In this video and case study, you'll learn how Chesterfield County replaced its 20-year-old mainframe application with a cloud environment based on Microsoft Dynamics 365 that enabled easier knowledge transfer and increased efficiency—and most important, allowed the county to deliver on its promise of helping over 340,000 citizens live better lives.

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